Our Commitment to Excellence
SISCOG’s Integrated Management System reflects our commitment to quality, innovation, security, sustainability, and work-life balance.
Certified by internationally recognised standards, these pillars guide our operations and ensure we deliver trusted, responsible, and forward-thinking solutions to our clients and other stakeholders.
Quality and innovation are central to SISCOG’s products and systems. They are driven by dedicated teams, adherence to industry standards, continuous monitoring of global trends, and close collaboration with clients.
Since its inception, SISCOG has invested in research and development (R&D). This commitment led, in 2003, to the creation of a dedicated team of highly skilled researchers focused on developing and refining algorithms and optimisation models for resource scheduling in transport operators. This work is carried out internally and in collaboration with research centers, universities, and clients.
SISCOG’s commitment is consistently recognised through published papers and industry awards, and long-term client partnerships.
The Quality Policy can be found here, and the Innovation Policy here.
SISCOG maintains an Integrated Management System that includes the principles of the international standards of ISO 9001 for Quality and of ISO 56001 for Innovation.
SISCOG is committed to innovating with and for its clients by developing intelligent decision-support systems that enhance operational efficiency, reliability and passenger satisfaction.
By embedding client feedback throughout the innovation lifecycle, we ensure that every advancement in technology, process, or service directly contributes to solving real-world challenges in transport operations.
As one of the most critical assets for the operation and survival of an organisation, information’s security management requires the selection and implementation of the best security controls, offering a high degree of trust to all stakeholders.
At SISCOG, information security is managed through rigorous controls that ensure confidentiality, availability, and integrity across all software development and maintenance processes.
The Information Security Policy can be found here.
SISCOG maintains an Integrated Management System that includes the principles of ISO 27001 - the international standard for Information Security management.
The SISCOG Suite, as a set of products that optimise the operations of transportation companies, contributes for the sustainable use of resources by our clients, namely by enabling an efficient use of rolling stock, hence directly reducing energy consumption.
Internally, SISCOG promotes responsible practices such as water and energy conservation, waste separation and reuse, and minimising travel through high-quality remote communication tools. These efforts reflect the company’s commitment to reducing its environmental footprint.
The Environmental Policy can be found here.
Our environmental responsibility goes an extra mile, by maintaining an Integrated Management System that includes the principles of ISO 14001 - the international standard for Environment management.
SISCOG recognises that a healthy balance between professional, family, and personal life is essential for employee well-being, quality of life, satisfaction, and personal and professional development. For the organisation, this balance fosters greater engagement, productivity, and alignment with strategic goals.
In 2019, SISCOG joined the Portuguese Government’s pioneering Pact for Conciliation, the first initiative to engage a group of companies and public bodies in implementing practices that support work-life balance.
Each year, SISCOG defines a dedicated plan, outlining objectives, actions, responsibilities, and deadlines. This plan reflects stakeholder input and aligns with the company’s strategy, covering areas such as training, employee satisfaction and well-being, and organisational attractiveness.
The Work-life Balance Policy can be found here.
SISCOG maintains an Integrated Management System that includes the principles of NP 4552 – the standard for Conciliation between Professional, Family and Personal Life.
Stakeholders may share suggestions, needs, or expectations regarding the professional, family and personal life balance via conciliation@siscog.pt.